New Patients

Information and offers

New Patients: What to Expect

First Time Patients

As a new patient at District Dental, you can expect our friendly staff to greet you and your dental team to conduct a new patient exam. This may include:

x-rays
photos
extra- and intra-oral exam

These procedures help us develop a personalized treatment plan for your dental goals. Also during your first visit, your hygienist will assess your gum health and provide treatments to help you reach your optimal oral health.

patient forms

New Patient First Visit

When you book your first appointment with us, our front-end co-ordinator, Rosie, will email you a link to our online new patient forms. Fill them out and submit them prior to your first visit. We will also have forms available at our front desk. Finally, remember to arrive 15 minutes early to if you plan to fill out the forms in our clinic.

Emergency Care

If you arrive at our office as an emergency patient, our top priority is to help relieve you of pain and develop a plan to make you feel better. Every emergency case is unique. We will assess your situation, do an exam, and take x-rays as needed.

Payment, insurance, and financing options

Insurance and Payment Options

At District Dental, we direct bill most benefits providers. Your provider sets amounts, limitations, and usage according to their plans. We recommend understanding your coverage prior to your appointment.

We accept the following payment methods:

Visa
Mastercard
American Express
Debit
Cash
PayBright

If you have questions, contact our office.

PayBright Financing

Get instant approval with our financing option. PayBright payment plans allow you to break down the cost of a purchase into a series of installments. Apply for our PayBright payment option with no impact to your credit score.

new patients paybright option district dental

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Appointment Scheduling

Cancellation Policy

Once you have booked your appointment, we reserve an operatory for you. As a courtesy, we send reminders of emails, text messages, or, if you prefer, phone calls. We require all patients to confirm their appointments. You can confirm by email, text message or phone call.

Missed Appointments

We have a $75.00 no show/missed appointment fee. In the event you do not “show up” for three scheduled appointments, you will only be eligible for same day appointments.

*Dental insurance does not cover fees for missed appointments.